Refund policy

Returns

You can return a product within 30 days after you receive it.

• In the first 14 days, consumers in the EU, EEA and UK can withdraw without giving a reason. This is your legal right.
• From day 15 to day 30, you can return products that are unused and in their original packaging.

To return a product, email us your order number within those 30 days and we send you the return address. Send the product within 14 days after you contacted us. You pay the cost of sending it back.

We refund the purchase price and the original standard shipping cost to your original payment method as soon as we have received and checked the product. If a product shows more use than needed to try it out, we may deduct the loss in value.

Faulty products

If a product is faulty or not what you ordered, contact us. Your legal warranty rights apply, in the EU for at least two years after delivery.